MyAlice vs Sleekflow

In terms of pricing, MyAlice beats Sleekflow by a fair mile.

SleekFlow

SleekFlow is a platform that helps brands manage multiple channels — WhatsApp, Facebook Messenger, WeChat, Line, Live Chat, SMS, and Email — from one place.

Pricing: You can use it for free for 100 contacts. Paid pricing starts from $79/month for 2,000 contacts.

Pros:

• It provides personalization by automatically segmenting, filtering, and labeling clients based on purchase behavior to send targeted campaigns.
• You can build chatbots to answer common questions & route to human support whenever required.
• You can add new contacts and update existing ones from an excel or CSV file, or sync with your CRM tools.
• You can set up retargeting to contacts who miss receiving or reading your messages.

Cons:

• UI/UX can be confusing for a beginner while creating automations & sending bulk messages.
• The analytics dashboard can not be customized to see only the data that's relevant to you.
• Sometimes, it can be slow in updating your dashboard. The lag doesn't give you a real-time picture of your business.
• There is no auto-upgradation of the plan if you reach the limit of people you can message.

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MyAlice

MyAlice is a Multichannel helpdesk and WhatsApp Marketing tool built for businesses of all sizes - from startups to large corporations brands and eCommerce. With MyAlice, you can connect multiple messaging channels like Livechat, WhatsApp Business, Telegram, Facebook Messenger, LINE, Viber and Telegram — in a single app. Also you can integrate your Shopify and Woocommerce directly on MyAlice dashboard.

Pricing:

It has a free plan where you can connect the basic channels, LiveChat and eCommerce space. But to get the WhatsApp features you need to subscribe the Premium package which starts from 60$/month with 5 team members and Enterprise plan starts from 180$/month with 5 team members.

Pros:

• Automated WhatsApp notifications such as Abandoned Cart, Order Confirmation, Delivery Notifications & Cash on Delivery Order Verification.
• Complete WhatsApp Marketing suite - Send WhatsApp Broadcasts to your customer lists using Official API.
• Creating automation and chatbot which suits your business most is easier than most of the platforms. Also you can collect valuable customer informations via automation and use that for further marketing campaign.
• Very reasonable price modules.
• Automatic smart ticketing system to distribute the work load evenly on your support agents.
• Specially built for eCommerce store owners with all the necessary integrations.

Cons:

• No email integrations yet. But it's on their product roadmap which will be live within this year.

If you're looking for a help desk tool for your eCommerce, then you already know Sleekflow falls in the pricey category. Also they have yet to support WhatsApp commerce. On the contrary, MyAlice is giving you all the necessary WhatsApp facilities, agent management system, and eCommerce integration within a very affordable price range. Depending on your business capacity, you know which one to choose now.

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