Helpdesk for Shopify
Store Owners

Start with one click installation from the
Shopify plugin repository.

Shopify Plugin

Never switch tabs to manage support

Get customer data in your inbox for personalized support.

Never miss a conversion opportunity

Add a live chat on your website to engage your site visitors and personalize their shopping experience.

Never lose customers to slow replies

Deploy chatbots to automate your repetitive queries and take over anytime they require human support.

Never be confused who’s doing what

Assign tickets automatically to free agents and leave notes for smooth team collaboration.

MyAlice Support
MyAlice Connect with Shopify

Use Shopify data to provide amazing customer experience

Customer Information

Get customer data in your inbox for personalized support.

Order History

Create and manage orders faster with order details and history.

Customer Summary

See the big picture of your customers instantly. Get summaries like LTV, avg. basket size, order frequency etc.

Product Interaction

See what products your customer has bought, viewed or kept in the cart.

All the tools you need to
grow in one place

Live Chat

Have meaningful conversations with your customers on every channel and turn them.

Multichannel Helpdesk

Manage support seamlessly with your social channels and e-commerce orders in one inbox.

E-Commerce Integrations

Manage orders faster from your inbox with customer and order data right at your fingertips.

AI-powered Chatbot

Easy-to-deploy AI-powered chatbots for 24/7 customer support in multiple languages.

Agent Management

Measure your team performance and get individual reports on agent productivity.

Ticketing System

Assign tickets automatically, reassign agents and add notes for smooth team collaboration.

Trusted by teams
of 3 to 3000

We rely on MyAlice’s super flexible and advanced platform which ensures that different Unilever brands can engage with the consumers and understand their behavior.

Farhana Mahfuz Dinar

PDC-CEC Lead, Unilever

MyAlice is really a supportive function in leveraging our social commerce platform, especially due to its user-friendliness.

Dr. Hsu Nwe Zaw

Marketing Manager, Maybelline New York Myanmar

MyAlice helped us to reach more customers through Messenger with less resource but more efficiently.

Kyaw Khine

Marketing Manager, Giordano Myanmar

Join hundreds of businesses just like you
who’ve chosen MyAlice