Turn conversations into sales
Get customer data in your inbox for personalized support.
Manage orders faster with order details and history.
See the big picture of your customers instantly. Get summaries like LTV, avg. basket size, order frequency etc.
See what products your customer has bought, viewed or kept in the cart.
How to get started with MyAlice
From live chat to social messages to page comments — bring them all in one place to deliver seamless support.
Connect MyAlice to have your store inventory, customer data and order history right in your inbox.
Set up chatbots in minutes to save hours, automate conversations and reduce support costs.
Alice Labs gives us a great platform with amazing support to create solutions that our clients love.
MyAlice is really a supportive function in leveraging our social commerce platform, especially due to its user-friendliness.
We rely on MyAlice’s super flexible and advanced platform which ensures that different Unilever brands can engage with the consumers and understand their behavior.
All the tools you need to
grow in one place
Have meaningful conversations with your customers on every channel and turn them.
Manage support seamlessly with all your social channels and e-commerce orders in the same inbox.
Manage orders faster from your inbox with customer and order data right at your fingertips.
Easy-to-deploy AI-powered chatbots for 24/7 customer support in multiple languages.
Measure your team performance and get individual reports on agent productivity.
Assign tickets automatically, reassign agents and add notes for smooth team collaboration.