Your customers are on WhatsApp, Instagram and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders?
“We tried out Freshdesk and Zendesk before we discovered MyAlice. None of them gave us the kind of support MyAlice team is giving which is commendable.”
Allow people to discover your business. Utilize organic entry points such as live chat or social chat widget, WhatsApp CTA buttons on your Facebook, Instagram Ads to start a conversation.
Allow people to have quality conversations with your business. Create WhatsApp audience and easily schedule campaigns. Make it easy for customers to browse your products and services, and submit orders in WhatsApp.
Allow businesses to service their customers post-sales. Keep users updated by delivering personalised messages at key moments throughout the customer journey such as order notification, cart recovery and more.
“We’re now just using one tool to maintain all our eCommerce business aspects, and that’s MyAlice.”
